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For your store

Stop the checkout queue before the customer walks out

Reveal measures your checkout queue in real time and pings you the moment it grows past your threshold. You act while the customer is still standing there.

30-day free trial · no new hardware · cancel anytime

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Checkout queue over threshold

Till 2 · 7 people (limit: 5) · alert sent 14:32

Tills · live

Till 1

2

in range

Till 2

7

over limit

Till 3

1

in range

Self-checkout

0

in range

Reveal polls every 60 seconds — alert went out the same minute

Seven people in the checkout queue. You’re two rooms away.

A customer who sees eight people in front of them often turns around at the door. The lost sale never shows up in your till — only in the monthly totals.

Multi-site makes it worse. A district manager can’t stand at fourteen checkouts at once. Manual check-ins always arrive late.

What you need is a meter that doesn’t sleep and an alert that reaches you wherever you are.

Three steps

From Alta camera to push alert

1

Reveal finds your queue counters automatically

We pull counters from your Avigilon Alta account on connect. You point at the one that measures the queue — that’s the whole install.

2

You set your threshold

Five people? Three minutes of average wait? Different thresholds per site and per weekday. Your call.

3

Reveal alerts when the threshold breaks

Push notification to mobile, email to your backup, and the event is logged. No false alarms for a customer who happens to stand still for ten seconds.

Features

Everything you need to stop queues

Real-time measurement per till

See exactly how many people are in each queue right now, how long they’ve waited, and how it compares to a typical day.

Smart alerts, no false alarms

Hysteresis and escalation built in — the alert only fires when the problem is real, not on every minor spike.

  • · Threshold by number of people or wait time
  • · Different rules for weekends vs. weekdays
  • · Escalates to backup if the primary recipient doesn’t act

Event log for analysis

Every queue event is logged with start, peak, duration and resolution. Get a real answer to "when are we under most pressure?" — from data, not guesses.

Predict peak hours

Reveal learns your typical Friday and flags when the day tips toward something unusual. Staff up before the queue forms.

FAQ

Common questions

Which cameras are needed? +

Any Avigilon Alta camera with people-counting or line-crossing analytics enabled. Reveal discovers them automatically — no new hardware required.

How fast does the alert arrive? +

Reveal polls sensor values every 60 seconds. When your threshold is crossed, the push notification goes out within the same minute. Email escalation kicks in a few minutes later if the primary recipient hasn’t opened it.

Can I set different thresholds per site? +

Yes. Each site has its own thresholds, recipients and rules. You can also split by weekday vs. weekend — or by "opening", "rush hour" and "closing".

Is everything logged? +

Yes. Every threshold breach creates an event with timestamp, peak value, duration and who received the alert. Visible both in the app and in the weekly report.

Does it work with multiple tills at once? +

Yes — up to 50 counters per site on the Starter plan. Each till can have its own threshold if you want, or a combined number for the entire checkout area.

Do I need new hardware? +

No. Everything runs on the cameras you already have via Avigilon Alta. No new install, no extra Avigilon licences, no cable runs.

Explore more

Set up your first queue alert today

Connect your Avigilon Alta account, point at your queue counters, set your threshold — 30 days free.

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